Business Support Officer

Public Sector
Francesca Metcalf
Newcastle Upon Tyne
Tyne and Wear
Nineteen Recruitment is a multi-award winning, independent recruitment agency that specialises in the recruitment and provision of temporary and permanent staffing for the Education, Social Care, and Public Sectors.

Experience with IT skills, mainly using MS Outlook, Word, Excel, Office 365 Teams, and in-house Case Managements Systems is essential, as well as excellent communication skills and the ability to prioritise and multi-task.

You must have a demonstrable passion to be an efficient team member, pay attention to detail, and be aware of data protection and confidentiality.

Job Description

  1. To take part in identifying and embedding business process improvements.
  2. To deal with enquiries, including technical queries about the service in line with our procedures and protocols.
  3. To collate and prepare management information as needed.
  4. To work with nominated officers responsible for maintenance, repairs and security of designated buildings, giving administrative support as needed.
  5. To give confidential administrative and secretarial support including arranging and servicing meetings, preparing agendas and taking minutes as needed.
  6. To give interactive WP support to the allocated service using digital, audio or copy typing.
  7. To contribute to skills transfer activities by the demonstration of duties to support business continuity and to continually improve our service.
  8. To develop and maintain positive joint working relationships with relevant internal and external stakeholders.
  9. To give a professional and courteous reception service as needed.
  10. To account for, reconcile and make sure of the security of petty cash, stock and cash equivalents in line with our Financial Regulations.
  11. To promote and implement our equal opportunities policies in all aspects of employment and service delivery.

Who are Nineteen Recruitment?

Nineteen Recruitment are an ethical and honest recruitment company that specialises in Education, Social Care and Public Sector recruitment. Nineteen has strong relationships with schools, social care settings and all the local authorities across the North East, matching appropriately skilled and experienced candidates to their vacancies. Nineteen is passionate about delivering a high standard of candidate care, ensuring candidates feel well supported when either at work or seeking work.

Advantages of working via Nineteen Recruitment:

  • Weekly pay paid via a PAYE equivalent model (at no cost to the worker)
  • Excellent level of support from the agency whilst you're in role
  • Agency support with ongoing training / refresher training needs
  • A point of contact between the worker and the client/place of work
  • Offers the ultimate in flexible working
  • You will be kept informed of any new and relevant work opportunities coming up in the future

Registration with Nineteen Recruitment is subject to satisfactory vetting procedures including Enhanced Disclosure; DBS registered to the online update service are welcomed.

Nineteen Recruitment is committed to equal opportunities and as such no applicant or worker will receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or employment status

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