Senior Business Support Officer

Public Sector
Francesca Metcalf
Newcastle Upon Tyne
Tyne and Wear

Job Description

  • Take part in identifying and implementing business process improvements.
  • Contribute to the development, implementation, review and maintenance of business systems and processes
  • Mentor, advise and give guidance to business support staff. This includes demonstrating duties and allocating and overseeing work as needed
  • Deal with enquiries, including those of a complex and technical nature about the service and in line with our procedures and protocols
  • Prepare documents, including correspondence, reports and management information as needed
  • Work with nominated officers responsible for maintenance, repairs and security of designated buildings providing administrative support as needed
  • Organise and contribute to skills transfer activities to support business continuity and to continually improve our service
  • Give confidential, personal secretarial support including arranging and servicing meetings, preparing agendas and taking minutes as needed
  • Develop and maintain positive joint working relationships with relevant internal and external stakeholders
  • Give a professional and courteous reception service as needed
  • To account for, reconcile and make sure of the security of stock, petty cash or cash equivalents in line with our Financial Regulations

Who are Nineteen Recruitment?

Nineteen Recruitment are an ethical and honest recruitment company that specialises in Education, Social Care and Public Sector recruitment. Nineteen has strong relationships with schools, social care settings and all the local authorities across the North East, matching appropriately skilled and experienced candidates to their vacancies. Nineteen is passionate about delivering a high standard of candidate care, ensuring candidates feel well supported when either at work or seeking work.

Advantages of working via Nineteen Recruitment:

  • Weekly pay paid via a PAYE equivalent model (at no cost to worker)
  • Excellent level of support from the agency whilst you're in role
  • Agency support with ongoing training / refresher training needs
  • A point of contact between the worker and the client/place of work
  • Offers the ultimate in flexible working
  • You will be kept informed of any new and relevant work opportunities coming up in the future

Registration with Nineteen Recruitment is subject to satisfactory vetting procedures including Enhanced Disclosure; DBS registered to the online update service are welcomed.

Nineteen Recruitment is committed to equal opportunities and as such no applicant or worker will receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or employment status.

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