Neighbourhood Housing Officer

Public Sector
Carys Beadling
Tyne and Wear

Job Description

1.1 Deal with tenancy sign ups, terminations and general advice to tenants and residents.

1.2 Provide secretarial and administrative support to the managers required.

1.3 Work as part of the team and assist in covering the front-line housing and area management office when necessary, giving housing and general advice where appropriate.

1.4 Undertake general administrative duties within the office including word processing, filing, post, application processing, photocopying etc.

1.5 Assist with customer telephone enquiries and provide a message taking service.

1.6 Provide IT support to officers in relation to document templates.

1.7 Maintain computerised record systems, including statistical information and produce reports where required.

1.8 Process, within target times, written, electronic and verbal requests for services.

1.9 Accurately maintain manual and electronic filing systems collating information when required.

1.10 Maintain stationery supplies and attendance records.

2.1 Support the promotion of a ‘can do’ culture in the team, with a complete focus on improved outcomes for residents and communities.

2.2 Work with colleagues effectively, ensuring you support each other to get the best outcomes for residents and communities.

2.3 Support the development of an integrated team that views and works with local communities in a joined-up manner by sharing information and responding to information requests appropriately

3.1 Understand and work towards the Corporate Strategies

3.2 Contribute towards ensuring that all operational activity and resources are geared towards delivering a value for money service.

Who are Nineteen Recruitment?

Nineteen Recruitment is an ethical and honest recruitment company that specialises in Education, Social Care and Public Sector recruitment.

Nineteen has strong relationships with schools, social care settings and all the local authorities across the North East, matching appropriately skilled and experienced candidates to their vacancies. Nineteen is passionate about delivering a high standard of candidate care, ensuring candidates feel well-supported when either at work or seeking work.

Advantages of working via Nineteen Recruitment:

  • Weekly pay paid via a PAYE equivalent model (at no cost to the worker)
  • Excellent level of support from the agency whilst you're in the role
  • Agency support with ongoing training/refresher training needs
  • A point of contact between the worker and the client/place of work
  • Offers the ultimate in flexible working
  • You will be kept informed of any new and relevant work opportunities coming up in the future

Registration with Nineteen Recruitment is subject to satisfactory vetting procedures including Enhanced Disclosure; DBS registered to the online update service are welcomed.

Nineteen Recruitment is committed to equal opportunities and as such no applicant or worker will receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or employment status.

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